Get 10% off on orders over 100kgSame-day delivery for all retailers100% satisfaction or money back
Fast delivery commitment and flexible return policy, ensuring customer rights
Free shipping for orders over 500,000 VND within 6km radius, 5,000 VND/km from the 7th km onwards.
For orders under 500,000 VND: Shipping fee is 30,000 VND/order for the first 6km. From the 7th km onwards, an additional 5,000 VND/km applies.
Free shipping for orders over 500,000 VND within 6km radius, 5,000 VND/km from the 7th km onwards.
For orders under 500,000 VND: Shipping fee is 30,000 VND/order for the first 6km. From the 7th km onwards, an additional 5,000 VND/km applies.
Customers have the right to refuse delivery and payment if the delivery staff delivers incorrect products or if defective products are detected.
Requirement: Customers must bring the purchase invoice with the product to be returned.
When customers no longer wish to purchase, the product must:
Customers can exchange for another product of equal or higher value. Customers are responsible for paying the price difference if the exchanged product has higher value.
Products that are damaged, defective, or due to supplier error (product inside packaging does not meet quality standards) will be exchanged for equivalent products of the same type.
Products are only refunded if they are defective due to store or supplier error and there are no equivalent products available for exchange at the time of return.
Fresh products: 12 hours
Other products: 24 hours
* Calculated from the time stated on the store's purchase invoice
Customers should bring the product with the purchase invoice to the store address printed on the invoice for return processing.
For other complaints, please contact hotline: 0903105642 Khang Mỹ for the best support.
Our customer service team is always ready to support you 24/7
